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Effective Monday, July 21, prior to the morning commute, tolling on the Tobin Bridge will officially convert to the all-electronic format.

In advance of that, MassDOT has removed the three toll booths on the left side of the exiting toll plaza; drivers will proceed through the open lanes without stopping.  After the remaining booths are removed the lanes will be shifted back to the center of the bridge.

The new toll system will eliminate the need for customers to pay the toll in cash.

Moving forward, tolls will be collected by the following methods:

  1. Passenger Vehicle Customers with an E-ZPass Transponder will continue to pay a discounted toll of $2.50;
  2. Passenger Vehicle Customers without a transponder will “pay-by-plate,” where the newly installed tolling gantries will take an image of the license plate and an invoice will be sent to the address listed on the vehicle registration.  Passenger Vehicle pay-by-plate Customers will pay the current $3.00 cash toll; and
  3. Commercial Vehicle Customers with an E-ZPass Transponder will continue to pay the current rates, however, Commercial Vehicle pay-by-plate Customers will be charged an additional $0.50.

MassDOT strongly encourages drivers to sign up for E-ZPass transponders by visiting www.mass.gov/ezpassma, or by calling 1-877-627-7745.

E-ZPass transponders are also available at 17 AAA branches and 20 Registry of Motor Vehicles branches.

Transponders can also be picked up at one of MassDOT’s E-ZPass Customer Service Centers:

E-ZPass MA Customer Service Center
Inside the Square One Mall
1201 Broadway, Route 1 South
Saugus, Massachusetts 01906
Tuesday, Wednesday, Thursday, & Friday: 12:00 PM – 8:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday & Monday: Closed
Handicap accessible.

E-ZPass MA Customer Service Center
27 Midstate Drive
Auburn, Massachusetts 01501
Telephone: 1-877-627-7745
Fax: (508) 786-5222
TTD/TTY (Hearing Impaired Phone Line Only): (508) 721-7974
Monday – Friday: 7:00 AM – 7:00 PM
Saturday: 8:00 AM – 2:00 PM
Sunday: 9:00 AM – 2:00 PM
Commercial and Violations Departments: Monday – Friday 8:00 AM – 5:00 PM
Handicap accessible

E-ZPass MA Customer Service Center
Tunnel Administration Building

145 Havre Street
East Boston, Massachusetts 02128
Monday, Wednesday, Friday: 7:00 AM – 4:30 PM
Tuesday, Thursday: 7:00 AM – 6:30 PM
Saturday: 8:00 AM – 2:00 PM
Sunday: Closed

E-ZPass MA Customer Service Center
Natick Service Plaza, Eastbound on the Massachusetts Turnpike at Mile Marker 117
Natick, Massachusetts 01760
Monday, Tuesday, Thursday, & Friday: 6:00 AM – 5:00 PM
Wednesday: 6:00 AM – 7:00 PM
Saturday: 8:00 AM – 2:00 PM
Sunday: Closed
Handicap accessible.